Authorization Flaw in OpenSupports (CVE-2025-10696)
Summary
Vulnerability in OpenSupports (CVE-2025-10696). Risk of unauthorized operations or information disclosure.
Original description
The description as published by the source.
OpenSupports exposes an endpoint that allows the list of 'supervised users' for any account to be edited, but it does not validate whether the actor is the owner of that list. A Level 1 staff member can modify the supervision relationship of a third party (the target user), who can then view the tickets of the added 'supervised' users. This breaks the authorization model and filters the content of other users' tickets.This issue affects OpenSupports: 4.11.0.
Source: NIST National Vulnerability Database NVD
Auto-generated summary
Assembled by SecPulse from the source data (CVSS, CWE, affected versions) using templates — no AI involved. Check the original description and references below for exact details.
A vulnerability tracked as CVE-2025-10696 has been found in OpenSupports.
Risk of unauthorized operations or information disclosure. CVSS score: 5.4/10.
What to do: apply the vendor's official patched release.
If unsure, ask your IT team or search "OpenSupports CVE-2025-10696" on the vendor's site.
CVE-2025-10696 (OpenSupports) — CWE-863 / CVSS v3 5.4
Attack vector: remote (network-reachable) / no user interaction
Plan: 1) Audit SBOM/dependencies, 2) Stage→prod upgrade, 3) Add WAF/proxy monitoring on affected endpoints, 4) Hunt IOCs in logs.
Refs: see the GHSA / vendor advisory / patched release linked on this page.
Incorrect authorization (CWE-863) exists in OpenSupports.
Check the vendor advisory for the affected versions of OpenSupports.
Severity: Medium (CVSS 5.4/10). Risk of unauthorized operations or information disclosure.
Update to the patched release per vendor advisory.
Until the patch is applied: disable the affected feature, apply WAF rules, or restrict access via network ACLs.
Search webserver/proxy logs for unusual request patterns matching this CVE's known IOCs. Run grep -r 'OpenSupports' . against your dependency files (package-lock.json, requirements.txt, go.sum) to find affected services.
Response actions
Concrete steps and command examples for SOC/SRE teams to execute in order
-
1Identify exposure identify
grep -r 'OpenSupports' . | grep -v node_modulesリポジトリと本番環境の依存ファイル (package-lock.json / requirements.txt / go.sum / Gemfile.lock 等) で
OpenSupportsを grep し、稼働しているサービス・バージョンを把握する。 -
2Post-deployment verification verify
Confirm patched version is live in productionパッチ適用後、ステージングで PoC または同等の悪用パターンを再現して脆弱性が閉じたことを確認。本番ではアクセスログ・WAF でアラート再発が無いか継続監視。
References
- advisory fluidattacks.com
- advisory github.com
- advisory nvd.nist.gov
- package github.com