Vulnerability in Cisco Finesse (CVE-2026-20116)
Summary
Vulnerability in Cisco Finesse (CVE-2026-20116). Risk of unauthorized operations or information disclosure.
Original description
The description as published by the source.
Multiple vulnerabilities in the web-based management interface of Cisco Finesse, Cisco Packaged Contact Center Enterprise (Packaged CCE), Cisco Unified Contact Center Enterprise (Unified CCE), Cisco Unified Contact Center Express (Unified CCX), and Cisco Unified Intelligence Center could allow an unauthenticated, remote attacker to conduct cross-site scripting (XSS) attacks against a user of the interface. These vulnerabilities exist because the web-based management interface of an affected system does not sufficiently validate user-supplied input. An attacker could exploit these vulnerabilities by injecting malicious code into specific pages of the interface. A successful exploit could allow the attacker to execute arbitrary script code in the context of the affected interface or access sensitive, browser-based information. Cisco has released software updates that address these vulnerabilities. There are no workarounds that address these vulnerabilities. This advisory is available at the following link:https://sec.cloudapps.cisco.com/security/center/content/CiscoSecurityAdvisory/cisco-sa-cc-xss-MrNAH5Jh Security Impact Rating: Medium CVE: CVE-2026-20116,CVE-2026-20117
Source: Cisco Security Advisories NVD
Auto-generated summary
Assembled by SecPulse from the source data (CVSS, CWE, affected versions) using templates — no AI involved. Check the original description and references below for exact details.
A vulnerability tracked as CVE-2026-20116 has been found in Cisco Finesse.
Risk of unauthorized operations or information disclosure.
What to do: apply the vendor's official patched release.
If unsure, ask your IT team or search "Cisco Finesse CVE-2026-20116" on the vendor's site.
CVE-2026-20116 (Cisco Finesse)
Plan: 1) Audit SBOM/dependencies, 2) Stage→prod upgrade, 3) Add WAF/proxy monitoring on affected endpoints, 4) Hunt IOCs in logs.
Refs: see the GHSA / vendor advisory / patched release linked on this page.
A vulnerability (unclassified) exists in Cisco Finesse.
Check the vendor advisory for the affected versions of Cisco Finesse.
Severity: ?. Risk of unauthorized operations or information disclosure.
Update to the patched release per vendor advisory.
Until the patch is applied: disable the affected feature, apply WAF rules, or restrict access via network ACLs.
Search webserver/proxy logs for unusual request patterns matching this CVE's known IOCs. Audit SBOM/dependencies to find affected services.
Response actions
Concrete steps and command examples for SOC/SRE teams to execute in order
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1Identify exposure identify
Audit SBOM/dependencies for affected components.資産台帳・SBOM・依存マニフェストで Cisco Finesse を使っているサービスとバージョンを洗い出す。
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2Post-deployment verification verify
Confirm patched version is live in productionパッチ適用後、ステージングで PoC または同等の悪用パターンを再現して脆弱性が閉じたことを確認。本番ではアクセスログ・WAF でアラート再発が無いか継続監視。
References
- CISCO sec.cloudapps.cisco.com