FreeScout: Broken Access Control in ThreadPolicy — Any User Can Read/Edit All Customer Messages
Summary
FreeScout: Broken Access Control in ThreadPolicy — Any User Can Read/Edit All Customer Messages
Original description
The description as published by the source.
FreeScout is a free help desk and shared inbox built with PHP's Laravel framework. In versions 1.8.208 and below, the ThreadPolicy::edit() method contains a broken access control vulnerability that allows any authenticated user (regardless of role or mailbox access) to read and modify all customer-created thread messages across all mailboxes. This flaw enables silent modification of customer messages (evidence tampering), bypasses the entire mailbox permission model, and constitutes a GDPR/compliance violation. The issue has been fixed in version 1.8.209.
Source: OSV.dev (Open Source Vulnerabilities) NVD GitHub Advisory OSV
References
- advisory github.com
- advisory github.com
- advisory nvd.nist.gov
- patch github.com
- web github.com