Cross-Site Scripting (XSS) in Mirasvit Helpdesk MX (CVE-2017-14321)
Summary
Cross-site scripting in Mirasvit Helpdesk MX (CVE-2017-14321). Risk of unauthorized operations or information disclosure.
Original description
The description as published by the source.
Multiple cross-site scripting (XSS) vulnerabilities in the administrative interface in Mirasvit Helpdesk MX before 1.5.3 allow remote attackers to inject arbitrary web script or HTML via the (1) customer name or (2) subject in a ticket.
Source: NIST National Vulnerability Database NVD
Auto-generated summary
Assembled by SecPulse from the source data (CVSS, CWE, affected versions) using templates — no AI involved. Check the original description and references below for exact details.
A vulnerability tracked as CVE-2017-14321 has been found in Mirasvit Helpdesk MX.
Risk of unauthorized operations or information disclosure. CVSS score: 5.4/10.
What to do: apply the vendor's official patched release.
If unsure, ask your IT team or search "Mirasvit Helpdesk MX CVE-2017-14321" on the vendor's site.
CVE-2017-14321 (Mirasvit Helpdesk MX) — CWE-79 / CVSS v3 5.4
Attack vector: remote (network-reachable)
Plan: 1) Audit SBOM/dependencies, 2) Stage→prod upgrade, 3) Add WAF/proxy monitoring on affected endpoints, 4) Hunt IOCs in logs.
Refs: see the GHSA / vendor advisory / patched release linked on this page.
Cross-site scripting (XSS) (CWE-79) exists in Mirasvit Helpdesk MX.
Check the vendor advisory for the affected versions of Mirasvit Helpdesk MX.
Severity: Medium (CVSS 5.4/10). Risk of unauthorized operations or information disclosure.
Update to the patched release per vendor advisory.
Until the patch is applied: disable the affected feature, apply WAF rules, or restrict access via network ACLs.
Search webserver/proxy logs for unusual request patterns matching this CVE's known IOCs. Audit SBOM/dependencies to find affected services.
Response actions
Concrete steps and command examples for SOC/SRE teams to execute in order
-
1Identify exposure identify
Audit SBOM/dependencies for affected components.資産台帳・SBOM・依存マニフェストで Mirasvit Helpdesk MX を使っているサービスとバージョンを洗い出す。
-
2Post-deployment verification verify
Confirm patched version is live in productionパッチ適用後、ステージングで PoC または同等の悪用パターンを再現して脆弱性が閉じたことを確認。本番ではアクセスログ・WAF でアラート再発が無いか継続監視。
References
- exploit webshield.hu