Information Disclosure in Cisco Unified Contact Center Enterprise (CVE-2017-6626)
Summary
Vulnerability in Cisco Unified Contact Center Enterprise (CVE-2017-6626). Risk of unauthorized operations or information disclosure.
Original description
The description as published by the source.
A vulnerability in the Cisco Finesse Notification Service for Cisco Unified Contact Center Enterprise (UCCE) 11.5(1) and 11.6(1) could allow an unauthenticated, remote attacker to retrieve information from agents using the Finesse Desktop. The vulnerability is due to the existence of a user account that has an undocumented, hard-coded password. An attacker could exploit this vulnerability by using the hard-coded credentials to subscribe to the Finesse Notification Service, which would allow the attacker to receive notifications when an agent signs in or out of the Finesse Desktop, when information about an agent changes, or when an agent's state changes. Cisco Bug IDs: CSCvc08314.
Source: NIST National Vulnerability Database NVD
Auto-generated summary
Assembled by SecPulse from the source data (CVSS, CWE, affected versions) using templates — no AI involved. Check the original description and references below for exact details.
A vulnerability tracked as CVE-2017-6626 has been found in Cisco Unified Contact Center Enterprise.
Risk of unauthorized operations or information disclosure. CVSS score: 5.3/10.
What to do: apply the vendor's official patched release.
If unsure, ask your IT team or search "Cisco Unified Contact Center Enterprise CVE-2017-6626" on the vendor's site.
CVE-2017-6626 (Cisco Unified Contact Center Enterprise) — CWE-200 / CVSS v3 5.3
Attack vector: remote (network-reachable) / unauthenticated / no user interaction
Plan: 1) Audit SBOM/dependencies, 2) Stage→prod upgrade, 3) Add WAF/proxy monitoring on affected endpoints, 4) Hunt IOCs in logs.
Refs: see the GHSA / vendor advisory / patched release linked on this page.
Information disclosure (CWE-200) exists in Cisco Unified Contact Center Enterprise.
Check the vendor advisory for the affected versions of Cisco Unified Contact Center Enterprise.
Severity: Medium (CVSS 5.3/10). Risk of unauthorized operations or information disclosure.
Update to the patched release per vendor advisory.
Until the patch is applied: disable the affected feature, apply WAF rules, or restrict access via network ACLs.
Search webserver/proxy logs for unusual request patterns matching this CVE's known IOCs. Audit SBOM/dependencies to find affected services.
Response actions
Concrete steps and command examples for SOC/SRE teams to execute in order
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1Identify exposure identify
Audit SBOM/dependencies for affected components.資産台帳・SBOM・依存マニフェストで Cisco Unified Contact Center Enterprise を使っているサービスとバージョンを洗い出す。
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2Post-deployment verification verify
Confirm patched version is live in productionパッチ適用後、ステージングで PoC または同等の悪用パターンを再現して脆弱性が閉じたことを確認。本番ではアクセスログ・WAF でアラート再発が無いか継続監視。
References
- advisory securityfocus.com
- patch tools.cisco.com
- web securitytracker.com