Vulnerability in Cisco Unified CCX (CVE-2025-20358)
Summary
Vulnerability in Cisco Unified CCX (CVE-2025-20358). Confidential information can be exposed externally.
Original description
The description as published by the source.
A vulnerability in the Contact Center Express (CCX) Editor application of Cisco Unified CCX could allow an unauthenticated, remote attacker to bypass authentication and obtain administrative permissions pertaining to script creation and execution.
This vulnerability is due to improper authentication mechanisms in the communication between the CCX Editor and an affected Unified CCX server. An attacker could exploit this vulnerability by redirecting the authentication flow to a malicious server and tricking the CCX Editor into believing the authentication was successful. A successful exploit could allow the attacker to create and execute arbitrary scripts on the underlying operating system of an affected Unified CCX server, as an internal non-root user account.
Source: NIST National Vulnerability Database NVD
Auto-generated summary
Assembled by SecPulse from the source data (CVSS, CWE, affected versions) using templates — no AI involved. Check the original description and references below for exact details.
A vulnerability tracked as CVE-2025-20358 has been found in Cisco Unified CCX.
Confidential information can be exposed externally. CVSS score: 9.4/10.
What to do: apply the vendor's official patched release.
If unsure, ask your IT team or search "Cisco Unified CCX CVE-2025-20358" on the vendor's site.
CVE-2025-20358 (Cisco Unified CCX) — CWE-306 / CVSS v3 9.4
Attack vector: remote (network-reachable) / unauthenticated / no user interaction
Plan: 1) Audit SBOM/dependencies, 2) Stage→prod upgrade, 3) Add WAF/proxy monitoring on affected endpoints, 4) Hunt IOCs in logs.
Refs: see the GHSA / vendor advisory / patched release linked on this page.
A vulnerability (CWE-306) exists in Cisco Unified CCX.
Check the vendor advisory for the affected versions of Cisco Unified CCX.
Severity: Critical (CVSS 9.4/10). Confidential information can be exposed externally.
Update to the patched release per vendor advisory.
Until the patch is applied: disable the affected feature, apply WAF rules, or restrict access via network ACLs.
Search webserver/proxy logs for unusual request patterns matching this CVE's known IOCs. Audit SBOM/dependencies to find affected services.
Response actions
Concrete steps and command examples for SOC/SRE teams to execute in order
-
1Identify exposure identify
Audit SBOM/dependencies for affected components.資産台帳・SBOM・依存マニフェストで Cisco Unified CCX を使っているサービスとバージョンを洗い出す。
-
2Post-deployment verification verify
Confirm patched version is live in productionパッチ適用後、ステージングで PoC または同等の悪用パターンを再現して脆弱性が閉じたことを確認。本番ではアクセスログ・WAF でアラート再発が無いか継続監視。
References
- patch psirt@cisco.com