A Cross-Site Scripting (XSS) vulnerability exists in Znuny::ITSM 6.5.x in the customer.pl endpoint via the…
Summary
Cross-site scripting reported (CVE-2025-52204). Risk of unauthorized operations or information disclosure.
Auto-generated summary
Assembled by SecPulse from the source data (CVSS, CWE, affected versions) using templates — no AI involved. Check the original description and references below for exact details.
A vulnerability tracked as CVE-2025-52204 has been found.
Risk of unauthorized operations or information disclosure. CVSS score: 6.1/10.
What to do: apply the vendor's official patched release.
If unsure, ask your IT team or search "CVE-2025-52204" on the vendor's site.
CVE-2025-52204 — CWE-79 / CVSS v3 6.1
Attack vector: remote (network-reachable) / unauthenticated
Plan: 1) Audit SBOM/dependencies, 2) Stage→prod upgrade, 3) Add WAF/proxy monitoring on affected endpoints, 4) Hunt IOCs in logs.
Refs: see the GHSA / vendor advisory / patched release linked on this page.
Cross-site scripting (XSS) (CWE-79) has been reported.
Check the vendor advisory for the affected versions.
Severity: Medium (CVSS 6.1/10). Risk of unauthorized operations or information disclosure.
Update to the patched release per vendor advisory.
Until the patch is applied: disable the affected feature, apply WAF rules, or restrict access via network ACLs.
Search webserver/proxy logs for unusual request patterns matching this CVE's known IOCs. Audit SBOM/dependencies to find affected services.
Response actions
Concrete steps and command examples for SOC/SRE teams to execute in order
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1
Identify exposureidentify
Audit SBOM/dependencies for affected components.資産台帳・SBOM・依存マニフェストで影響コンポーネントを特定する。
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2
Post-deployment verificationverify
Confirm patched version is live in productionパッチ適用後、ステージングで PoC または同等の悪用パターンを再現して脆弱性が閉じたことを確認。本番ではアクセスログ・WAF でアラート再発が無いか継続監視。
Fix status by distribution
Fixed packages published by each distribution for this CVE
- Debian DEBIAN-CVE-2025-52204 znuny
- Ubuntu UBUNTU-CVE-2025-52204 otrs2
Original description The description as published by the source.
A Cross-Site Scripting (XSS) vulnerability exists in Znuny::ITSM 6.5.x in the customer.pl endpoint via the OTRSCustomerInterface parameter
Source: NIST National Vulnerability Database NVD
References
- web cve@mitre.org
- web github.com
- web cve@mitre.org