Categories
CVE-2025-71258 medium CVSS 4.3

SSRF (Server-Side Request Forgery) in BMC FootPrints ITSM (CVE-2025-71258)

Summary

SSRF in BMC FootPrints ITSM (CVE-2025-71258). Risk of unauthorized operations or information disclosure.

Original description

The description as published by the source.

BMC FootPrints ITSM versions 20.20.02 through 20.24.01.001 contain a blind server-side request forgery vulnerability in the searchWeb API component that allows authenticated attackers to cause the server to initiate arbitrary outbound requests. Attackers can exploit improper URL validation to perform internal network scanning or interact with internal services, impacting system availability. The following hotfixes remediate the vulnerability: 20.20.02, 20.20.03.002, 20.21.01.001, 20.21.02.002, 20.22.01, 20.22.01.001, 20.23.01, 20.23.01.002, and 20.24.01.

Source: NIST National Vulnerability Database NVD

Auto-generated summary

Assembled by SecPulse from the source data (CVSS, CWE, affected versions) using templates — no AI involved. Check the original description and references below for exact details.

A vulnerability tracked as CVE-2025-71258 has been found in BMC FootPrints ITSM.
Risk of unauthorized operations or information disclosure. CVSS score: 4.3/10.
What to do: apply the vendor's official patched release.
If unsure, ask your IT team or search "BMC FootPrints ITSM CVE-2025-71258" on the vendor's site.

CVE-2025-71258 (BMC FootPrints ITSM) — CWE-918 / CVSS v3 4.3
Attack vector: remote (network-reachable) / no user interaction
Plan: 1) Audit SBOM/dependencies, 2) Stage→prod upgrade, 3) Add WAF/proxy monitoring on affected endpoints, 4) Hunt IOCs in logs.
Refs: see the GHSA / vendor advisory / patched release linked on this page.

❓ What is the problem

SSRF (CWE-918) exists in BMC FootPrints ITSM.

📍 Affected scope

Check the vendor advisory for the affected versions of BMC FootPrints ITSM.

🔥 Severity

Severity: Medium (CVSS 4.3/10). Risk of unauthorized operations or information disclosure.

🔧 How to fix

Update to the patched release per vendor advisory.

🛡️ Workaround

Until the patch is applied: disable the affected feature, apply WAF rules, or restrict access via network ACLs.

🔍 Detection

Search webserver/proxy logs for unusual request patterns matching this CVE's known IOCs. Audit SBOM/dependencies to find affected services.

Response actions

Concrete steps and command examples for SOC/SRE teams to execute in order

  1. 1
    Identify exposure identify
    Audit SBOM/dependencies for affected components.

    資産台帳・SBOM・依存マニフェストで BMC FootPrints ITSM を使っているサービスとバージョンを洗い出す。

  2. 2
    Post-deployment verification verify
    Confirm patched version is live in production

    パッチ適用後、ステージングで PoC または同等の悪用パターンを再現して脆弱性が閉じたことを確認。本番ではアクセスログ・WAF でアラート再発が無いか継続監視。

References

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