Unsafe Deserialization in BMC FootPrints ITSM (CVE-2025-71260)
Summary
Vulnerability in BMC FootPrints ITSM (CVE-2025-71260). Successful exploitation can lead to full system takeover.
Original description
The description as published by the source.
BMC FootPrints ITSM versions 20.20.02 through 20.24.01.001 contain a deserialization of untrusted data vulnerability in the ASP.NET servlet's VIEWSTATE handling that allows authenticated attackers to execute arbitrary code. Attackers can supply crafted serialized objects to the VIEWSTATE parameter to achieve remote code execution and fully compromise the application. The following hotfixes remediate the vulnerability: 20.20.02, 20.20.03.002, 20.21.01.001, 20.21.02.002, 20.22.01, 20.22.01.001, 20.23.01, 20.23.01.002, and 20.24.01.
Source: NIST National Vulnerability Database NVD
Auto-generated summary
Assembled by SecPulse from the source data (CVSS, CWE, affected versions) using templates — no AI involved. Check the original description and references below for exact details.
A vulnerability tracked as CVE-2025-71260 has been found in BMC FootPrints ITSM.
Successful exploitation can lead to full system takeover. CVSS score: 8.8/10.
What to do: apply the vendor's official patched release.
If unsure, ask your IT team or search "BMC FootPrints ITSM CVE-2025-71260" on the vendor's site.
CVE-2025-71260 (BMC FootPrints ITSM) — CWE-502 / CVSS v3 8.8
Attack vector: remote (network-reachable) / no user interaction
Plan: 1) Audit SBOM/dependencies, 2) Stage→prod upgrade, 3) Add WAF/proxy monitoring on affected endpoints, 4) Hunt IOCs in logs.
Refs: see the GHSA / vendor advisory / patched release linked on this page.
Unsafe deserialization (CWE-502) exists in BMC FootPrints ITSM.
Check the vendor advisory for the affected versions of BMC FootPrints ITSM.
Severity: High (CVSS 8.8/10). Successful exploitation can lead to full system takeover.
Update to the patched release per vendor advisory.
Until the patch is applied: disable the affected feature, apply WAF rules, or restrict access via network ACLs.
Search webserver/proxy logs for unusual request patterns matching this CVE's known IOCs. Audit SBOM/dependencies to find affected services.
Response actions
Concrete steps and command examples for SOC/SRE teams to execute in order
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1Identify exposure identify
Audit SBOM/dependencies for affected components.資産台帳・SBOM・依存マニフェストで BMC FootPrints ITSM を使っているサービスとバージョンを洗い出す。
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2Post-deployment verification verify
Confirm patched version is live in productionパッチ適用後、ステージングで PoC または同等の悪用パターンを再現して脆弱性が閉じたことを確認。本番ではアクセスログ・WAF でアラート再発が無いか継続監視。
References
- advisory disclosure@vulncheck.com
- exploit disclosure@vulncheck.com
- patch disclosure@vulncheck.com