Vulnerability in WordPress Helpdesk Integration (WordPress plugin) (CVE-2025-9990)
Summary
Vulnerability in WordPress Helpdesk Integration (WordPress plugin) (CVE-2025-9990). Successful exploitation can lead to full system takeover.
Original description
The description as published by the source.
The WordPress Helpdesk Integration plugin for WordPress is vulnerable to Local File Inclusion in all versions up to, and including, 5.8.10 via the portal_type parameter. This makes it possible for unauthenticated attackers to include and execute arbitrary .php files on the server, allowing the execution of any PHP code in those files. This can be used to bypass access controls, obtain sensitive data, or achieve code execution in cases where .php file types can be uploaded and included.
Source: NIST National Vulnerability Database NVD
Auto-generated summary
Assembled by SecPulse from the source data (CVSS, CWE, affected versions) using templates — no AI involved. Check the original description and references below for exact details.
A vulnerability tracked as CVE-2025-9990 has been found in WordPress Helpdesk Integration (WordPress plugin).
Successful exploitation can lead to full system takeover. CVSS score: 8.1/10.
What to do: apply the vendor's official patched release.
If unsure, ask your IT team or search "WordPress Helpdesk Integration (WordPress plugin) CVE-2025-9990" on the vendor's site.
CVE-2025-9990 (WordPress Helpdesk Integration (WordPress plugin)) — CWE-98 / CVSS v3 8.1
Attack vector: remote (network-reachable) / unauthenticated / no user interaction
Plan: 1) Audit SBOM/dependencies, 2) Stage→prod upgrade, 3) Add WAF/proxy monitoring on affected endpoints, 4) Hunt IOCs in logs.
Refs: see the GHSA / vendor advisory / patched release linked on this page.
A vulnerability (CWE-98) exists in WordPress Helpdesk Integration (WordPress plugin).
Check the vendor advisory for the affected versions of WordPress Helpdesk Integration (WordPress plugin).
Severity: High (CVSS 8.1/10). Successful exploitation can lead to full system takeover.
Update to the patched release per vendor advisory.
Until the patch is applied: disable the affected feature, apply WAF rules, or restrict access via network ACLs.
Search webserver/proxy logs for unusual request patterns matching this CVE's known IOCs. Audit SBOM/dependencies to find affected services.
Response actions
Concrete steps and command examples for SOC/SRE teams to execute in order
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1Identify exposure identify
Audit SBOM/dependencies for affected components.資産台帳・SBOM・依存マニフェストで WordPress Helpdesk Integration (WordPress plugin) を使っているサービスとバージョンを洗い出す。
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2Post-deployment verification verify
Confirm patched version is live in productionパッチ適用後、ステージングで PoC または同等の悪用パターンを再現して脆弱性が閉じたことを確認。本番ではアクセスログ・WAF でアラート再発が無いか継続監視。