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Critical 9.1

ELEX HelpDeskの任意ファイル削除脆弱性、修正版未確認

CVE-2026-114630 First seen on SecPulse

Summary

WordPressのELEX HelpDeskプラグイン3.3.8以前に、ログインなしでサーバー上のファイルを削除できる脆弱性があり、問い合わせ窓口を公開しているサイトが対象です。修正版の有無を開発元の告知で確かめ、確認できるまでは無効化を検討してください。

AI summary

Produced by SecPulse using an external AI model; it may contain mistakes. Check the original description and references below before acting on it.

WordPressのELEX HelpDeskプラグイン3.3.8以前に、ログインなしでサーバー上のファイルを削除できる脆弱性があり、問い合わせ窓口を公開しているサイトが対象です。修正版の有無を開発元の告知で確かめ、確認できるまでは無効化を検討してください。

Affected packages

EcosystemPackageAffectedFixed
elextensions ELEX WordPress HelpDesk & Customer Ticketing System
≤ 3.3.8
—
Original description The description as published by the source.

The ELEX WordPress HelpDesk & Customer Ticketing System plugin for WordPress is vulnerable to arbitrary file deletion due to insufficient file path validation in the factory_reset function in all versions up to, and including, 3.3.8 This makes it possible for unauthenticated attackers to delete arbitrary files on the server, which can easily lead to remote code execution when the right file is deleted (such as wp-config.php). This vulnerability is exploitable via a two-step chain: an unauthenticated attacker first stores an arbitrary ticket_attachment_path value by submitting a ticket through the nopriv eh_crm_new_ticket_post AJAX endpoint (whose nonce is publicly exposed via the [wsdesk_support] shortcode), then triggers the factory_reset routine via a GET request to wp-admin/admin.php?page=wsdesk_factory_reset, which is guarded only by is_admin() — a request-type check — rather than a capability check, causing unlink() to be called on the attacker-supplied path.

Source: CVE.org (CVE Program・cvelistV5) NVD GitHub Advisory

References

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