Vulnerability in Enhancesoft osTicket (CVE-2026-22200)
Summary
Vulnerability in Enhancesoft osTicket (CVE-2026-22200). Confidential information can be exposed externally.
Original description
The description as published by the source.
Enhancesoft osTicket versions 1.18.x prior to 1.18.3 and 1.17.x prior to 1.17.7 contain an arbitrary file read vulnerability in the ticket PDF export functionality. A remote attacker can submit a ticket containing crafted rich-text HTML that includes PHP filter expressions which are insufficiently sanitized before being processed by the mPDF PDF generator during export. When the attacker exports the ticket to PDF, the generated PDF can embed the contents of attacker-selected files from the server filesystem as bitmap images, allowing disclosure of sensitive local files in the context of the osTicket application user. This issue is exploitable in default configurations where guests may create tickets and access ticket status, or where self-registration is enabled.
Source: NIST National Vulnerability Database NVD
Auto-generated summary
Assembled by SecPulse from the source data (CVSS, CWE, affected versions) using templates — no AI involved. Check the original description and references below for exact details.
A vulnerability tracked as CVE-2026-22200 has been found in Enhancesoft osTicket.
Confidential information can be exposed externally. CVSS score: 7.5/10.
What to do: apply the vendor's official patched release.
If unsure, ask your IT team or search "Enhancesoft osTicket CVE-2026-22200" on the vendor's site.
CVE-2026-22200 (Enhancesoft osTicket) — CWE-74 / CVSS v3 7.5
Attack vector: remote (network-reachable) / unauthenticated / no user interaction
Plan: 1) Audit SBOM/dependencies, 2) Stage→prod upgrade, 3) Add WAF/proxy monitoring on affected endpoints, 4) Hunt IOCs in logs.
Refs: see the GHSA / vendor advisory / patched release linked on this page.
A vulnerability (CWE-74) exists in Enhancesoft osTicket.
Check the vendor advisory for the affected versions of Enhancesoft osTicket.
Severity: High (CVSS 7.5/10). Confidential information can be exposed externally.
Update to the patched release per vendor advisory.
Until the patch is applied: disable the affected feature, apply WAF rules, or restrict access via network ACLs.
Search webserver/proxy logs for unusual request patterns matching this CVE's known IOCs. Audit SBOM/dependencies to find affected services.
Response actions
Concrete steps and command examples for SOC/SRE teams to execute in order
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1Identify exposure identify
Audit SBOM/dependencies for affected components.資産台帳・SBOM・依存マニフェストで Enhancesoft osTicket を使っているサービスとバージョンを洗い出す。
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2Post-deployment verification verify
Confirm patched version is live in productionパッチ適用後、ステージングで PoC または同等の悪用パターンを再現して脆弱性が閉じたことを確認。本番ではアクセスログ・WAF でアラート再発が無いか継続監視。
References
- advisory disclosure@vulncheck.com
- exploit disclosure@vulncheck.com
- patch disclosure@vulncheck.com
- web disclosure@vulncheck.com
- web disclosure@vulncheck.com