Categories
CVE-2026-27954

LiveHelperChat has department-level authorization bypass in holdaction, blockuser, and transferchat endpoints

Summary

LiveHelperChat has department-level authorization bypass in holdaction, blockuser, and transferchat endpoints

Original description

The description as published by the source.

Live Helper Chat is an open-source application that enables live support websites. In versions up to and including 4.52, three chat action endpoints (holdaction.php, blockuser.php, and transferchat.php) load chat objects by ID without calling erLhcoreClassChat::hasAccessToRead(), allowing operators to act on chats in departments they are not assigned to. Operators with the relevant role permissions (holduse, allowblockusers, allowtransfer) can hold, block users from, or transfer chats in departments they are not assigned to. This is a horizontal privilege escalation within one organization. As of time of publication, no known patched versions are available.

Source: OSV.dev (Open Source Vulnerabilities) NVD GitHub Advisory OSV

References

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