Categories
CVE-2026-40570

FreeScout's Missing Authorization in load_customer_info Allows Any Authenticated User to Access Full Customer PII

Summary

FreeScout's Missing Authorization in load_customer_info Allows Any Authenticated User to Access Full Customer PII

Original description

The description as published by the source.

FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.213, the load_customer_info action in POST /conversation/ajax returns complete customer profile data to any authenticated user without verifying mailbox access. An attacker only needs a valid email address to retrieve all customer PII. Version 1.8.213 fixes the issue.

Source: OSV.dev (Open Source Vulnerabilities) NVD GitHub Advisory OSV

References

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