Vulnerability in Perfect Support Ticketing & Document Management System (CVE-2026-63082)
Summary
Vulnerability in Perfect Support Ticketing & Document Management System (CVE-2026-63082). Risk of unauthorized operations or information disclosure.
Original description
The description as published by the source.
Perfect Support Ticketing & Document Management System through 1.7 contains a broken access control vulnerability that allows authenticated attackers with Agent-level privileges to manipulate the Support Agent assignment field of tickets by bypassing intended authorization checks. Attackers can add or remove any user, including Superadmin accounts, from the Support Agent field of any ticket to which they are assigned, circumventing role-based access controls.
Source: NIST National Vulnerability Database NVD GitHub Advisory
Auto-generated summary
Assembled by SecPulse from the source data (CVSS, CWE, affected versions) using templates — no AI involved. Check the original description and references below for exact details.
A vulnerability tracked as CVE-2026-63082 has been found in Perfect Support Ticketing & Document Management System.
Risk of unauthorized operations or information disclosure. CVSS score: 5.4/10.
What to do: apply the vendor's official patched release.
If unsure, ask your IT team or search "Perfect Support Ticketing & Document Management System CVE-2026-63082" on the vendor's site.
CVE-2026-63082 (Perfect Support Ticketing & Document Management System) — CWE-862 / CVSS v3 5.4
Attack vector: remote (network-reachable) / no user interaction
Plan: 1) Audit SBOM/dependencies, 2) Stage→prod upgrade, 3) Add WAF/proxy monitoring on affected endpoints, 4) Hunt IOCs in logs.
Refs: see the GHSA / vendor advisory / patched release linked on this page.
A vulnerability (CWE-862) exists in Perfect Support Ticketing & Document Management System.
Check the vendor advisory for the affected versions of Perfect Support Ticketing & Document Management System.
Severity: Medium (CVSS 5.4/10). Risk of unauthorized operations or information disclosure.
Update to the patched release per vendor advisory.
Until the patch is applied: disable the affected feature, apply WAF rules, or restrict access via network ACLs.
Search webserver/proxy logs for unusual request patterns matching this CVE's known IOCs. Audit SBOM/dependencies to find affected services.
Response actions
Concrete steps and command examples for SOC/SRE teams to execute in order
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1Identify exposure identify
Audit SBOM/dependencies for affected components.資産台帳・SBOM・依存マニフェストで Perfect Support Ticketing & Document Management System を使っているサービスとバージョンを洗い出す。
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2Post-deployment verification verify
Confirm patched version is live in productionパッチ適用後、ステージングで PoC または同等の悪用パターンを再現して脆弱性が閉じたことを確認。本番ではアクセスログ・WAF でアラート再発が無いか継続監視。
References
- web github.com
- web vulncheck.com
- web nvd.nist.gov
- web github.com