Vulnerability in Zammad (CVE-2026-65828)
Summary
Vulnerability in Zammad (CVE-2026-65828). Risk of unauthorized operations or information disclosure.
Original description
The description as published by the source.
Zammad is a web based open source helpdesk/customer support system. Prior to 7.1.2, the legacy destroy_form action on AttachmentsController deletes UploadCache Store records based solely on a user-supplied form_id without verifying that the requesting user owns those records. An authenticated attacker who learns another user's pending-upload UUID can silently remove temporary file uploads before the victim submits their ticket or article. This issue is fixed in version 7.1.2.
Source: NIST National Vulnerability Database NVD
Auto-generated summary
Assembled by SecPulse from the source data (CVSS, CWE, affected versions) using templates — no AI involved. Check the original description and references below for exact details.
A vulnerability tracked as CVE-2026-65828 has been found in Zammad.
Risk of unauthorized operations or information disclosure.
What to do: apply the vendor's official patched release.
If unsure, ask your IT team or search "Zammad CVE-2026-65828" on the vendor's site.
CVE-2026-65828 (Zammad) — CWE-862
Plan: 1) Audit SBOM/dependencies, 2) Stage→prod upgrade, 3) Add WAF/proxy monitoring on affected endpoints, 4) Hunt IOCs in logs.
Refs: see the GHSA / vendor advisory / patched release linked on this page.
A vulnerability (CWE-862) exists in Zammad.
Check the vendor advisory for the affected versions of Zammad.
Severity: ?. Risk of unauthorized operations or information disclosure.
Update to the patched release per vendor advisory.
Until the patch is applied: disable the affected feature, apply WAF rules, or restrict access via network ACLs.
Search webserver/proxy logs for unusual request patterns matching this CVE's known IOCs. Run grep -r 'Zammad' . against your dependency files (package-lock.json, requirements.txt, go.sum) to find affected services.
Response actions
Concrete steps and command examples for SOC/SRE teams to execute in order
-
1Identify exposure identify
grep -r 'Zammad' . | grep -v node_modulesリポジトリと本番環境の依存ファイル (package-lock.json / requirements.txt / go.sum / Gemfile.lock 等) で
Zammadを grep し、稼働しているサービス・バージョンを把握する。 -
2Post-deployment verification verify
Confirm patched version is live in productionパッチ適用後、ステージングで PoC または同等の悪用パターンを再現して脆弱性が閉じたことを確認。本番ではアクセスログ・WAF でアラート再発が無いか継続監視。